FDCPA · Regulation F · Consumer guides

Debt collection should not leave you in the dark.

Understand collection calls and texts, requests to stop contact, and the records worth keeping. Start with your question—not a promise about your outcome.

Follow the source trail

  • Fair Debt Collection Practices Act
  • Regulation F
  • Consumer Financial Protection Bureau
  • Official interpretations
  • Coverage and exceptions

Source-first reading

Start with the question in front of you

FDCPA basics3 min

Who Is Covered by the FDCPA?

Separate a consumer debt, a creditor and a debt collector before applying the federal collection rules.

Calls & texts5 min

How Often Can a Debt Collector Call?

Two dated examples explain the seven-day telephone-call presumptions, important exclusions and why texts require a separate analysis.

FDCPA basics7 min

What Is a Debt Validation Notice?

Read the creditor, balance, itemization and response deadline—and understand why a notice is not proof that you owe the debt.

Communications4 min

Collection Texts About Someone Else’s Debt

A wrong-person collection text raises questions about the recipient, the message and what the collector knew. Preserve those facts without spreading someone else’s information.

Resources4 min

A Private Debt-Collection Contact Log

Copy a blank entry into your own notes. Keep calls, texts, requests and responses in order without turning a record into an automatic legal conclusion.

Before a conclusion

Preserve. Separate. Check.

Preserve the record

Keep original letters, messages, voicemails and dates privately. This site does not collect your account information.

Separate the questions

A collector’s identity, an account balance and a request to stop contact are different facts. Write down what is known and what remains uncertain.

Check the source

Read the applicable rule and its exceptions. A general guide cannot resolve an individual dispute or replace deadline-specific advice.