Who Is Covered by the FDCPA?
Separate a consumer debt, a creditor and a debt collector before applying the federal collection rules.
FDCPA · Regulation F · Consumer guides
Understand collection calls and texts, requests to stop contact, and the records worth keeping. Start with your question—not a promise about your outcome.
Begin here
Follow the source trail
Source-first reading
Separate a consumer debt, a creditor and a debt collector before applying the federal collection rules.
Two dated examples explain the seven-day telephone-call presumptions, important exclusions and why texts require a separate analysis.
Distinguish a text opt-out, a request about a communication medium and a written cease-communication notice.
Read the creditor, balance, itemization and response deadline—and understand why a notice is not proof that you owe the debt.
A letter to a collector and a credit-report dispute have different recipients, rules and results. Choose the process that matches the problem.
A wrong-person collection text raises questions about the recipient, the message and what the collector knew. Preserve those facts without spreading someone else’s information.
Copy a blank entry into your own notes. Keep calls, texts, requests and responses in order without turning a record into an automatic legal conclusion.
Before a conclusion
Keep original letters, messages, voicemails and dates privately. This site does not collect your account information.
A collector’s identity, an account balance and a request to stop contact are different facts. Write down what is known and what remains uncertain.
Read the applicable rule and its exceptions. A general guide cannot resolve an individual dispute or replace deadline-specific advice.